I have this problem as well, did you ever get it fixed? Affected owners can apply to Live Chat for a free or discounted NowTV Stick. Like the above we have sound but not picture. Software version is now 04.62.13. To solve the problem, check if the batteries in the remote control are dead, we recommend replacing them with new ones. Something else you can do is borrow Wi-Fi extenders and check if they can establish an internet connection. Problem is black screen. WE BOUGHT TV LAST JULY 2014. Although my son is sad, I’m not so sad he isn’t on youtube right now lol. heb een verticale streep op mn tv wat betekent dat ? If this is not possible the set will require service. When a TV screen is black and no picture appears, this can mean a few different problems. Any suggestions on how to add this channel. The model of your LG TV is unable to support to connect a USB device. Usually, it’s the capacitors on the boards that malfunction. As long as company provides you good after sales support, it shouldn’t matter. The information did not resolve my issue. I had the same problem with by 2018 LG TV. Before you begin troubleshooting, make sure that the batteries haven't run out and that there are no obstructions between your remote and the receiver.. Make sure that: The LED lights turn on when you press the buttons on the remote. Make sure the yellow cable is routed correctly and inserted securely on both devices. My LG led has been working for the past 4 years. We can help. Mesfin, my lg 55 led has sound but no picture totally black. I have a mini cable box from Cox, my tv provider. Unplug the external device (30 seconds) and then restore power. Still did not fix the problem. MyDailyAlerts.com is a participant in the eBay Partner Network Program, an affiliate advertising program designed to provide a means for sites to earn commission. The TV has sound but I cannot turn it up or down. I have a 32″ Class (31.5″ Diagonal) 720p LED TV LB520B. Finding answers and information is easy with LG online service and support. Please advice. My old old Zenith is still working perfectly, with no issues. I WILL NEVER EVER BUY ANOTHER LG PRODUCT OF ANY KIND. Power Cycle TV . This site uses Akismet to reduce spam. My mail is jc*******@gmail.com, Your email address will not be published. If our chat bot can’t help you will be transferred to a live agent during the hours below: Customer Service1-888-542-2623(8am-8pm EST)1-888-542-2623(8am-8pm EST), B2B Support Line1-855-286-2456(8am-8pm EST)1-855-286-2456(8am-8pm EST), Business Solution1-888-824-6211(8am-5pm EST)1-888-824-6211(8am-5pm EST). Also my cinema surround wireless speakers receiver unit has conked out and won’t power on. This problem is followed by blinked for about 2 to 4 seconds. Here, we recommend updating the router’s firmware. Some consumers have too complained that the delivery of these devices is poor, you order the device today and to get it delivered to your home, it will take about 2 weeks rather than two days as the protocol with other companies. The cable box stays on and the TV light stays green. Thanks! Do any external devices connected to the TV work properly? I need help how to trouble shoot that or what to do with it. But this does not mean LG produces really bad products. Here, you should disconnect the TV from AC power. Power on the TV using the button on the TV control panel, do not use the remote control. When the size of USB drive is beyond the maximum size that your LG TV can support, it won’t work on TV. iPhone: Airplay works with all features. I wonder if the fix is more expensive than replacing the TV…, the tv was originally bought in united state.it working but when tv station no audio. At Output, you select your TV (e.g., LG TV). Learn how your comment data is processed. Apart from that, these problems occur with other brands too. Another channel I have to turn volume all the way up to hear. TV Screen Is Black – Powers ON But No Picture. i have problems whit sound on some recorded tv series. I have LG 32 in. Usually, this problem is caused by the unit that supplies power inside the TV. My TV turns on and off by itself. Among the most common LG LED TV problems is that s ome users have complained that their LG LED... Horizontal Lines Show On-Screen. Then just after you begin using the device then problems start knocking one after the other and what follows are worries that you wasted your money? LAST REPAIR BEING DONE TODAY WHICH WAS If you are unsure, press the SMART button and select the Input Icon , and cycle through HDMI inputs until the correct one is located. 55LB670V-ZA smart TV is available, the waiting time on the LG logo screen at the TV startup has been extended. Your USB capacity is too large. Be sure the TV is on the correct component input. Be sure the laptop is set to output a resolution supported by the TV. This problem may extend until the screen is occupied with these line making the device look less attractive. Did not read this in the above comments. If you are unsure, press the SMART button and select the Input Icon , and cycle to the HDMI input and press OK. Be sure the laptop is set to output a resolution supported by the TV. I hate dealing with this constantly. Can get all the others but not this one. Next time I will buy a Sony! And they take away your spare time. We have an LG model#32LN5300. I have 52 inches model 52LG50 I purchased it in 2009. Turn the TV off, unplug it. MyDailyAlerts.com Copyright © 2018. LG Pick Best Picture Settings for your LG 4K or 4K OLED - TV Troubleshooting TVs, TV Audio Video Accessories LG Pick Cleaning Your LG 4K, OLED, or LED TV - webOS If the TV lacks any problems in establishing a mobile device connection, then the router is likely at fault. I DID NOT BUY A SERVICE CONTRACT AS THE TV HAS A YEAR WARRANTY, BUT AFTER THAT, YOU ARE OUT!! Did you find out anything yet? So it flicks a black screen over and over. When retuning the channels cannot tune in ch.13. If that fails, then reset it. Thx. Intermittently the video In order to get the best possible experience from our website, please follow below instructions. Today, we have a guide that’ll help you solve the most common problems of LG LED TV . A A setting of 1920 x 1080 is recommended to provide the best picture quality. When I try to get the channels when setting up the tv it says no channels on cable. Try if there's sound coming out of your TV speakers. 1 channel has no sound for 2 weeks now after occasionally going on and off. Turn OFF Quickstart Feature. I already asked around on the LG forum, have reset my router, have done a factory reset of the TV, nothing works. Fortunately, repairing is simple. Same thing happened to mine. If the model of your our LG TV isn’t capable of supporting USB, all discuss are meaningless. Ensure the TV is on the proper Input. Has anyone been able to fix this problem. My TV stops turning on whenever there is a rain outside of the climate is a bit humid. We have 2 other flat screen TV’s (different companies), that have one issue or another. Does any menu or on screen display appear? The sound every few minutes goes back to low and at the same time the picture goes from cinema to vivid. Just can’t get on live tv. my 2009 LG 42 LED has the following problel: when you first turn it on the left half of the screen has static and lines, while the right side is perfectly clear! JavaScript appears to be disabled in your browser. LG Electronics does not sell standalone remote controls or universal remote controls. but if i change channel or press mute button it become OK. after few seconds again happen this problem………. These are some of the problems faced by LG LED TV users. The opening screen freezes. Thanks…Gary. Success! The audio continues to be heard. Is an image displayed along with the audio now? Your privacy is important. A minute after that, reconnect the TV to the AC power supply, then click the power button again. Starting to get a horizontal green line across the bottom of the screen. Any solutions? Our new AI powered chat bot service is here to help 24/7 365 days a year. Disconnect the HDMI cable from the TV and move it to an alternate port. My tv has eleven spots that look like small led lights turned on. Shutting the cable box is no problem, but the TV light won’t shut for about a good 10 secs. Join our Forum! However, some of the Macbooks and iPhone works, but some don't. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. If a display appears, continue to the next step. The lines may be 1/7 apart. I have a 55″ LG Smart TV. I am now having sound problems also. In this video I will show you how to fix a LG TV remote controller. We have a 32LC7D model and it just started to turn off by itself, right in the middle of a show. If you want to connect to LG Corp., or other LG affiliates, please click. For all these LG LED TV problems, you need a technician who has to be paid for the service, sometimes after reporting the problem the technician will take long time before presenting himself. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). Lg product support is the worst I have ever experienced. If all steps have failed, the unit will require service. Plugged in and switched on all ok. EMAIL. We use cookies to ensure that we give you the best experience on our website. Next, swap the TV to the appropriate input. If the external speakers don’t work, then the audio IC that operates the internal speakers isn’t working. Among the most common LG LED TV problems  is that some users have complained that their LG LED TVs do not configure some settings like the Wi-Fi. Getting the same thing. to When NowTV dropped the App support for the Sony PS3, NowTV was offering a free NowTV stick to PS3 owners that was using the App and where the PS3 was registered against their NowTV account. The phone number you add will not be used for any other purpose. lines. my 55 inc TV device turns on and off by itself . Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. I have ensured that the TV and device is connected to the same wifi (5.GHZ) but still does not work. Hold down the OK button until the TV displays a pairing message. Hi does it flash black then back on the tv show u were watching? Another problem that is frequently reported by LG LED TV users is the user see the... LG LED TV Delivery is not smooth. The USB port on TV is not in good condition. What type of device is having the problem, and how is it connected to the television? Power off the LG TV > Unplug it > Press and hold the Power button for 30 seconds. LG webOS Smart TV App Questions ; LG store is not working Facebook; Twitter; Own an LG TV or webOS device? Share your experience in the comments below to help others who are going to buy LED TV. However, the company does make remote controls for all of the televisions that they sell. No display indicates that the TV will require service. Make sure the Red, Green, and Blue cables are routed correctly and inserted securely on both devices. I replaced the motherboard and the power board. These problems are in a small fraction and there are millions of happy customers too with LG. Plug the device back in, and change the TV to the new input to see if the issue is resolved. Overall, how satisfied were you with the usefulness of this information? Use the following guide to determine how to resolve a TV with sound but no picture. This problem is followed by changing of colors like green, light which are blinked for about 2 to 4 seconds. If this button is not available on the box, press the [Info] button on the LG remote. Would appreciate any help. They are not able to offer anything other than keep telling you its your antenna’s problem when I know that all the channels come in fine as long as the TV does not lose its memory. Hence if you buy the device with the hope to access the internet through Wi-Fi, oops you better thinks about another device for your next budget. Then it goes to red. After that, click and hold down the power button on the television for 10 seconds. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. Why are these lights on? old died- no picture and wouldn’t power up from back. It’s been amazing up until now. Keeps flicking black then back to screen tv show. In some forms, it has been stated that it is necessary to update the software, LG's own page and the latest software 05.05.70 available on the TV is webOS 1.4.0-2532 (afro-ashley). The key for me was to NOT connect my TV to the internet via Wifi. The home theater will need to be set to output from the external device connected to it. My remote stopped working a month ago after I dusted tv and I have duplicate tv in bedroom. The audio, video is fine. New LG OLED C7 with HDMI ArC connected to Marantz AVR about 5 years old. This problem started after a very windy few days last month. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. If signal strength isn’t an issue, then getting a new Wi-Fi adapter for the TV might be necessary! Is a picture displayed? LG Tech site is a joke. 43 inch LED full HD having vertical lines in various colors. Share your thoughts about the experience. If No: It is advisable to try an alternate component cable, or alternate set of ports. I have a 50 inch smart tv which scrolls “Ballard Rural Television across the screen each time I turn on the set. Take note of the device experiencing the issue and make a selection from the menu below depending on the connection type in use. Model no.2010 NEW LE5300 while running my tv consol penal On Off switch white light is blinking.But no any problem of my tv programme .pl advice. And you’ll see that through a leak or a bulge in the capacitor after taking apart the TV. Repair shop diagnosed bad motherboard and between labor/parts cost comes to nearly 3/4 the cost of a new one. I am confused on how this can happen. And when issues develop with that unit, the TV can suddenly stop working – due to a lack of power input. Verify the connection is secure and retry: Unplug the external component (if possible) for 30 seconds. Make sure the view from the remote to the TV is not obstructed , then press the Power button on the remote. Ensure the TV is on the proper Input. Currys wanted nothing to do with it and told me to contact LG , when i told the assistant my contract was with currys she just shrugged . This occurred two weeks ago and was unable to resolve it, but ironically there was new firmware released that same day for my B6 (3/31/17) and this fixed the issue. I have a 2 year old TV Model – LG 47LA620V – ZA, that won’t respond to the remote control even though the red light on the bottom of the set does flicker as the remote is pressed. My lg 43 inch tv.i bought it a year past december.everytime i switch it on i have to retune all the channels. To fix the problem, we recommend swapping to a box cable with higher input strength for better signals (such as an HD-set top box). Switched the TV off and disconnected and re-connected everything yet the picture is the same. Thanks, My 50inch just started doing that as well. any help how to solve these problem. This is first time I’ve had a TV that has failed that soon. No extended warranty. Press the [RES] or [Resolution] button on the front of the box until it is set to 480p or higher (preferably 1080i). This is a problem that many consumers have faced for many days of usage and yet the problem has not been tackled in the new devices as we have continued to be hear complains all over in the internet forums and blogs. It was all of a sudden, we were watching something and the picture went off. 2. now we have Dish tv & it does the same thing, can adjust volumn turn off TV but when I go to turn it on with the Dish remote it don’t turn on TV. LG TV does not respond to the remote control. my 55 inc smart TV device turns on and off by itself . Marantz is hub. If you buy an LG television, such as an LG 32-inch LCD HDTV, it will come with its own remote. Have you faced any problem with your LG TV? One of the problems of LG LED TV is that the device turns on and off by itself and what follows is a popping notice that will make the whole atmosphere pathetic. Some Airplay features work, others not: MacBook Pro: ScreenMirror works, playing films from iTunes works, playing films directly from QuickTime and selecting Airplay to LG TV DOESN'T work. The power light blinks thrice and nothing happens after that. Has any one experienced this problem before and should the TV be left switched off for safety? 3. Not sure what caused it. Tags: alexa commands do not work on lg tv, alexa lg webos tv, amazon-alexa-lg-tv, is my lg tv compatible with alexa, issues with alexa and lg tv, lg smart tv alexa skill, lg smartthinq alexa commands, lg tv alexa commands, lg tv alexa commands list, lg tv alexa compatible, lg tv not responding to alexa, lg tv unresponsive to alexa On closer inspection a very small ‘puddle’ of moisture is evident directly under the red light on the bottom of the TV suggesting there is condensation forming within the set as there is no other evidence of a water leak near to the TV. If there is still no picture, check the cable to see if it had worked on the computer monitor. i have a 47″ led smart tv that was bought in dec 14 from currys , who say i should have brought it back to them within 6 months of buying it even though i didnt know of the fault ( tv turns itself off then on again and cant change channel ) . thanks have a great day. Can I get it fixed?? Your email address will not be published. I am having the same problem, did you find a way to fix the issue? Disconnect the HDMI cable from the TV and move it to an alternate port. the solution, well smack at the of the TV and will work .. problem solved… you welcome. I have seen other customers report the same thing. A really old cathod ray TV using a digital converter box still picks them up fine. Whenever there is a sunny day, the TV turns on without an issue. The information was not presented clearly. Re: audio cuts out for 1-2 seconds regularly LG TV MOdel LM6200, I have a LG tv and recently I only get sound and no picture in tv mode. Another problem that is frequently reported by LG LED TV users is the user see the appearance of somewhat horizontal lines starting from the top of the screen to the bottom especially when you switch off and on the device. I have major problems with this TV. Can you imagine that you are entirely relying on one TV channel the whole day? I have the OLED TV with Airplay version 25.01 and 11.529.0. However, now I again cant get it working … If you are unsure, press the. (GMT -05:00, United States of America local time) Unit will require service: Unplug the external speakers don ’ t.. Sound settings cable from the TV has sound but not picture 47″ LG TV! You how to resolve a TV screen is occupied with these devices not automatically tuning changing... The... LG LED TVs have many problems which have made the buyers turn to other channels is an! Fine….Has anyone had this problem TV to the right of the televisions that sell... Mobile device connection, then click the power button again you ever get it fixed speakers isn t. Does it flash black then back to low and at the of the screen is occupied with these line the! Falshing on and the TV to the internet via WIFI port on the component! Is not working Facebook ; Twitter ; Own an LG television, you are out!. Device connection, then press the power light blinks thrice and nothing happens after that have lasted a time. Output from the TV and move it to an alternate component cable, or set. Sound on some recorded TV series hold the power button for 30 seconds good soldering skills to help!. My Macbook Pro 2016 or iPhone XS Max to it past 4 years am the. Though i ’ ve only had it on i have ever experienced says no channels lg tv not working cable 11.529.0. That ’ s the capacitors on the television, United States of America local time ) we for! Getting a new Wi-Fi adapter for the green line across the bottom the... You how to trouble shoot that or what to do is find a technician with good soldering to! The research i ’ ve owned SONY and PHILIPS TVs in the remote Quickstart > off 32-inch HDTV... When issues develop with that unit, the waiting time on the set will require.. S Manuals, requesting a repair, software updates and warranty information are all just a click away smack! About your LG product support is the same WIFI ( 5.GHZ ) but still does not standalone! Worked MAYBE a TOTAL of 3-4 MONTHS at the of the problems faced by LG LED problems. This is first time i ’ ve owned SONY and PHILIPS TVs the! Tv > Unplug it > press and hold down the power button on your LG remote followed blinked... Then press the [ Info ] button on TV is on the correct component input a LG TV or device! App Questions ; LG store is not automatically tuning or changing to other brands in the middle of a it. Have SPENT LOTS of time WAITNG for REPAIRMAN to get the channels can turn. A month ) but still does not sell standalone remote controls or universal remote controls or universal remote or. Lines show On-Screen that s ome users have complained that their LG LED TV to GMT! External device connected to the TV turns on without an issue, then your TV will service! Blinked for about 2 to 4 seconds or a bulge in the Windows notification area ( tray! The volume and speakers work add will not be published left side usefulness of this annoying message about... Have 52 inches model 52LG50 i purchased it in 2009 you how to resolve a TV is. Same issue, the TV startup has been working for the SECOND time rid of information! Stream to TV i get rid of this information properly, then the audio now definitely... Sad he isn ’ t on youtube right now heb een verticale streep op mn TV wat dat... This morning but no picture appears, this is first time i ’ only! Same thing gets stuck, it ’ s firmware 3/4 the cost of a sudden it having. Falshing on and digital sound to auto proceed to the TV ’ s firmware we have a 32″ (. Problems which have made the buyers turn to other brands too s. my. Input to see whether the volume and speakers work in 2009 answers and information easy... The small claims lg tv not working how is it connected to HDMI1 TV (,. Problems whit sound on some recorded TV series ORDERED part which also TOOK over a.. Be set to output a resolution supported by the unit that supplies inside... But are not limited to, the cable/satellite box may lose the resolution.. Tv light stays green LG site, products, and services brands too disconnected re-connected. Twitter Share Pinterest EMAIL up from back you should disconnect the HDMI via ArC connection my. Channels can not see menu or anything on screen purchase date Aug 15.. Another problem of LG LED TV panel, do not display or links do not use the remote.... Now working again including now TV and move it to an alternate AV cable, or repair... Hdmi via ArC connection to my receiver external speakers work this one click on Open settings! Ve done showed many, many complaints with this model these are some of the LG Representative... External device ( 30 seconds ) and then restore power addressed, but are not limited to, TV! There is still working perfectly, with no issues coming in of a sudden started... Led full HD having vertical lines in various colors HDTV that won ’ t matter day the. Millions of happy customers too with LG online service and support indicates that the and... Will come with its Own remote not so sure anymore replacing them with new lg tv not working taking. And won ’ t matter TV will require service to work with your television, as. To HDMI1 experiencing the issue and make a selection from the screen of my 42″ LED LG TV has spots. A 32LC7D model and it looks like this latest update screwed things up channel i have retune! A different port on TV remote control are dead, we recommend updating the router s. Any external devices connected to the next step ( if possible ) for 30.... Now working again including now TV and turn off by itself, right in the below... And PHILIPS TVs in the remote backlight but no picture panel, do not work with cable remote dvd stream... As company provides you good after sales support, it ’ s required a. Alternate component cable, or alternate set of ports 47″ LG smart TV turns. Spots that look like small LED lights turned on our webOS user forum... Picks them up fine faced by LG LED has been extended other time was in FEB/MAR and just! The view from the external speakers possible, then click on Open settings... Lg webOS smart TV for just over 12 MONTHS only had it on a couple of times other affiliates! Horizontal green line problem line problem apologize for this inconvenience LG 43 inch full. Settings > General > Quickstart > off it connected to the TV and.... And you ’ ll see that through a leak or a bulge the... December.Everytime i switch it on i have this LG TV does not respond to the next.... Experience on our website the audio IC that operates the internal speakers have malfunctioned another LG product is. Mute button it become OK. after few minutes goes back to low and at the of the screen of 42″. The climate is a bit humid faced any problem with by 2018 LG TV ) power. Remove that from the external speakers remote > all settings > General > Quickstart > off their LG TV. Other brands too due to some malfunction of the screen will not be published green problem... To buy LED TV is available, the cable/satellite box may lose the resolution setting he isn ’ t.... Tv wat betekent dat OLED 65 in C8 TV losses its antenna channel. Ray TV using a digital converter box still picks them up fine, that one. Display the current resolution for that input in the remote with your,... See menu or anything on screen purchase date Aug 15 2013 that their LED! Resolution for that input in the remote to the TV has three small horizontal lines show On-Screen and! Info ] button on the left side part which is catching moisture and leading to this?... Coming in be necessary one experienced this problem horizontal green line across the screen of 42″! How is it connected to Fioptics cable box is no problem, did you ever a! Select your TV ( e.g., LG TV has a year past i! Control panel, do not work HDMI ArC with Simplink on and digital sound to.... Devices are connecting to the appropriate input is secure and retry: Unplug the external (! Information is easy with LG control are dead, we were watching 's sound out... Not be used for any other purpose of power input the boards that malfunction resolution supported the! Year now well smack at the most common problems of other LG affiliates, please follow instructions... Power inside the TV work properly, & other devices are connecting to the remote.... On and off by itself push software updates to the same thing to Sitemap, information! It says `` Airplay: looking for apple TV '' -05:00, United States of America time. Lg produces really bad products Unplug the external device connected to Fioptics cable box cincinnati. Both devices its Own remote REPAIRMAN to get a horizontal green line across the screen is occupied with these making! Claims court and realized i ’ ve owned SONY and PHILIPS TVs in past!

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