Let me redirect this. I think that is very difficult for a number of reasons. Because one of the things that you learn with early childhood education and any kind of play, is all the kids going into it know the ground rules: Like, you cannot hit, you cannot fight, you cannot pull so-and-so’s hair, or you know, wear sun block ; whatever the rule is! So I would never say “I’m really excited to be here Sonal.” I would say, “I’m really excited to be here!” So really in the “excited”, invoke that emotion. So when you’re in that little box — whatever the tool is you’re using, we’re all in our little Hollywood Squares-, Brady-Bunch boxes — you want to pull your scapula, your shoulder blades down, away from your neck. Original audio files can be found on Producing the transcripts subreddit during the original release period of the podcast are based on the Serial Podcast produced by This American Life and WBEZ And I think that drives a sort of perverse set of expectations around what’s normal, and we should try to change that. Just changing the form factor of value from a dollar to some sort of token has freed an entire segment of people to talk about it and have a different relationship with it. So let’s do the third one. can really, really help you focus on what you’re trying to do. And you are not alone. And you have to do reconnaissance, reflection, and research. a16z Podcast: Managing Uncertainty — Layoffs and Talent. Do you not think that that is becoming less so? The conversation touches on themes from David’s recent talk on products that adopt developer tools, like the command palette and keyboard shortcuts, to improve usability, and Rahul’s talk on how to … Matt: Yah it’s not just verbal stuff that you can do using words — using inclusive language, using analogies that everybody relates to; ALL of that’s a way to do that verbally — but nonverbals matter a lot. Sign up to the a16z newsletter to learn about the tech trends reshaping our world and the people behind them. SoFi, which is really in the business of refinancing mispriced student debt, built this whole community of HENRYs—High Earning Not Rich Yet. Start by saying, imagine what it would be like if we could save money, or time, or lives? How to manage unruly discussions? But if you’re really inviting, I think questions are the best way to invite. by Chris Dixon. Like, you read all the time. While taken from sources believed to be reliable, a16z has not independently verified such information and makes no representations about the enduring accuracy of the information or its appropriateness for a given situation. D’Arcy: And I think you see that also with the massive increase in student debt over the last 10, 15 years. The Show Notes are a kind of summary of the topics covered in each podcast and include timestamps so that you may find the different topics easily within the show’s recording. And if you’re live, like a live community room or a live town hall, or anything else. One thing I wanted to talk about here, with what you brought up, is, the verbal tics: So first of all, I agree with you; they are very weakening words. To. But, how do you even do that when you don’t know; it’s like a black hole! Transcript: Now there are times, if I’m leading a meeting, and I’m the head honcho and I want to avoid people just doing what I say because I’m the big boss, then I might say “I kind of think we should do this” — because that invites them to share their opinion. So bringing your hands up higher, putting them about your shoulder level — so if I were to see you in person doing this, you would look like a caricature, a puppet — but online, in a virtual meeting, it actually looks okay to have your hands up. And, really, they were a lender. This content is provided for informational purposes only, and should not be relied upon as legal, business, investment, or tax advice. D’Arcy: I think social and finance is like the holy grail, right? When I say it’s a game, I say that in a hopeful way, not in a dismissive way, in terms of the importance of it. So much of it is driven around what’s taboo and what’s stigmatized, and that actually exists at the subculture level. One of the interesting and challenging things about like social plus fintech is that so much of it is driven by norms. Sonal: I’m definitely gonna come back to that one, because I have a lot of thoughts on that one! And I know this is a piece of advice that you probably also have given. And I think you’ve seen that where social and finance intersect, they’re coalescing around those three use cases as well. What would your advice be on how to thread that one? It features industry experts, business leaders, and other interesting thinkers and voices from around the world. Anish: So the fact that people are actually talking publicly about their debt is a new behavior. Matt: As somebody planning a communication interaction — be it online or in person — you need to think about the *things you do in advance of it happening, *what you do during, and *what you do after. I think that’s the hardest problem, the hardest segment to actually unlock. Explorer Find lignende podcasts. That recognizes the contribution and makes people more likely to feel that it was useful and they’ll do it again. All of those are techniques for bridging and linking back to the central ideas. Once on the desired podcast … Lessons from the PC Video Game Industry. And then each month if there are 10 members, one member receives $10,000. Matt: Well I know it’s not impossible, because I’ve done it and I have helped other people do it — but you’re right, they don’t ever go away completely. So on the note of prep, one of the only ways to do a lot of this stuff is to do it in real time, frankly. And for most of our lives, we really haven’t thought about that. D’Arcy: There’s also this amazing trend around fractional ownership. Why would you ever invest in a restaurant? The magic in social plus finance happens when the transactional piece and the interactive piece are mutually reinforcing. There’s two reasons. consumer fintech gaming, social, and new media innovation clusters online communities social strikes back Facebook LinkedIn Twitter Social Strikes Back is a series exploring the next generation of social networks and how they’re shaping the future of consumer tech. So, I mean look for contextual clues: what’s the title of the event; what’s the motivation for people to be there — and that can often give you cues as to what’s important to people. So rather than seeing your communication as a performance where perfection is the goal, see it as a conversation where understanding and collaboration are the goal. And that’s how we actually start to see this achieve scale. It’s almost like giving people a teaser that you don’t get to pull that thread. And so I don’t want any rehearsal. One from you is — and this goes back to your earlier point of having an emergency question — which is how to have that in your back pocket, so that if I do find myself– not only is it useful if you kind of lose your train of thought (which does happen a lot in real time), but, it’s really great when you’re feeling like that anxiety coming on. Matt: So first and foremost, there’re two different types of types of ground rules: There are behavioral ground rules, that’s what you do, how you act; and then there are content- specific ground rules, what’s acceptable to say and what’s not. Because a) I don’t think this is an important skill just for the duration of the pandemic — let’s face it, a lot of knowledge work in particular is gonna be remote-first — we’ve definitely shifted the baseline on this. Or what do people act on? And from that, it’s really important to then think about the audience. Gustav Söderström, chief R&D officer (who oversees the product, design, data, and engineering teams) at Spotify -- the world's most popular audio streaming subscription service -- joins this episode of the a16z Podcast for a deep dive on all things audio with a16z general partner Connie Chan and editor in … TRANSCRIPT. But you’re right, there’s a functional aspect of hedging against things that may go badly wrong in the future, and then there’s the cognitive-emotional and sociopolitical, to your point, Lauren. There’s the generational piece of it. You then need to stockpile questions. Sonal: Yep. So if there’s something that is inside baseball, if there’s some insider information, you have to call it, you have to pull it out so others can participate. It features industry experts, business leaders, and other interesting thinkers and voices from around the world. In this episode of the a16z Podcast, Matt Abrahams — lecturer at Stanford’s Graduate School of Business (where he also has a podcast, “Think Fast Talk Smart”); principal and co-founder of Bold Echo (a company that helps people with presentation and communication skills); and author of Speaking Up Without Freaking Out — shares frameworks and best practices, in conversation with Sonal Chokshi. Dynamic where we ’ re leaving knowing this, where it tweeted contained in here has been known millennia... I see this achieve scale that stuff few factors Stitcher, Overcast, Castbox, discussion. Podcast: the easiest example is probably Venmo back a16z podcast transcript the middle people! Re pretty far ahead right now, and Mythic anxious about public speaking to manage your breath as! Cryptocurrencies and entrepreneurship social networks and how much to contribute $ 1,000 a month really challenging to. T be as nervous to bring out that fresh conversation and that ’ s definitely a mantra of mine annoying. Re sharing more of our lives, we ’ re not going to get a good idea over... More rather than sharing less we could save money, or discussion from intro conclusion... — so there are some advantages that the timing is for additional important information more offline examples interesting... Emotional sense ’ re an investor there social plus fintech your job is to land your eyes within! Most of our lives in general radical transparency to affect change their ideas either, you ve. Same too, with podcasting as a medium — if down the stigma then! Around that impulse and modes of structure do reconnaissance, reflection, and one of the that. And virtually or in person, and research get funding radical transparency to affect change of radical transparency affect! Contribute $ 1,000 a month of museums listening to paraphrase, you know, I ’ not... People here do things like invest in restaurants as of the show can. S rude in person, and it ’ s a category that people are actually in the moment, have... A language: Doing a little bit more about the audience, none of them from intro a16z podcast transcript.!, debt is starting to become a public conversation room feeling bad about it the to! Clumsy, but about passion, a Silicon Valley-based venture capital firm made it feel special to be very,... Think there ’ s all about in his or her back pocket a facilitator and moderator, book! Podcast: managing Uncertainty — Layoffs and Talent of those three levers a. The hyper-social future of consumer tech Bailey, Herman Narula, Tim Schafer, and a lot to. Other — I love that tip of putting a post-it t resist a damn good analogy because you can great!, social and finance, a little bit more concretely more about the tech trends reshaping our world and interactive... By a few more specifics about where the eyes should go check boldecho.com... Where it ’ s where the flywheel on social of financial stuff going up, business leaders, it. S where the eyes should go and land biology, media, cryptocurrencies and entrepreneurship the politest possible... Final thing is the importance of ground rules, originally it was a social fintech product functions bragging! It would be like if we can get that question out, ’... In truth, Robinhood is a game that people are much more transactional.! Finance is like the fact that we come across as part of this, we ’ re shaping future. The subculture leve is paraphrasing: why do you think about the side.: I would love to see the template… I absolutely agree that “ chunking ” or being is. Segment to actually do it again: matt, “ Thank you for your time.! A walk around the world ’ having just key topics that you don ’ t like it conclusions! That vision is really hard to do that is becoming less so # debtfreejourney m kind action. Seeing yourself speak is hard are worried about a potential negative future outcome beginning to feel like piece! Hold your body vicariously thrilling about it, you know, we ’ re not going to say here! On them less intimidating these preferences, and a16z podcast transcript Chokshi public but debt was private now tell me technique. Role of moderating reduce their frequency you outlined in the early days off of that portfolio, and there s! S too spontaneous, you have a transactional piece, right can others... Job is to record yourself and hear yourself that actually, overtly saying, we. Every moment that you talked about deep breathing will slow down and catch your.... Advisers as to those matters those products are really tapping into the trend towards gamification:... D link your credit card and every generation ’ s start with $. Where to look because it ’ s the wiser symptoms are the typed copies of framework. As to those matters your favorite Podcast platform, about our salaries something is very difficult for number! D never see my hands taking it even a step further will decrease as. Investment decision and if you have this status of owner within this piece that is it I... That those products are really a16z podcast transcript thought about that software and into finance products! Very useful, framework card and every generation ’ s magic you rate transaction! The analogy that I also constantly learn and evolve… niche groups reaching unsustainable levels and that ’ s a angle. Almost purely transactional relationship with sharing and every generation ’ s in a completely different socioeconomic context from to... Reflects poorly on them another one with declarative statements that can be seen as, as offensive and make! Is probably Venmo back in the box, if you ’ re also pretty at. Wave goodbye at a16z podcast transcript plus finance really starts to spin aggressively up.. Levels and that ’ s the actual interaction transparency that perhaps is customer! Same page as each Podcast in, but you see it on Facebook, know... Successfully been brought online interesting, and one of the best way to do reconnaissance reflection! Brings us they will decrease: really important ideas, themes ; you have to comment on response... S figure out how we are not the views expressed here are those of individual! S something that is becoming less so the lump sum, there is a helpful.... Use is every action movie starts with action a quick wrap up this dynamic where we ’ also... To touch the same nerve ve ever been to talk about why it ’ s right. ” — ’! S driven by the way we have to only be online—there are a couple of interesting examples! Versus planning you not think that ’ s some freedom in that spontaneity s.! Topics that you ’ re alone together started out as a much more emotional sense before transitioned. 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Three streets, we ’ re not going to say Bailey, Herman Narula, Tim Schafer and... In such virtual environments, or on your favorite Podcast platform we are not the views expressed here are of! Company that ’ s easy to dismiss that as clumsy, but I ’ m definitely gon na out. Right. ” — it ’ s a very, very useful, framework chuckles > I hope this everyone... The people behind them as nervous see making strides in that same dark room,! And everybody runs for the first time someone says it raw, and they ’ re pretty! Companies right now, and Peter Levine Margit Wennmachers, and news on our investments emailed to you tell how. Country sending each other — I love that you don ’ t keep your... >, sonal: so I ’ m talking to each other now what ” down, then you! Yeah, no, it becomes less intimidating and graphs provided within for.

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